Welcome to Your Official Map Update Center

Here’s important news. Your map update is available.

If you have purchased your new Subaru vehicle within the last 12 months you have the most recent map update.
Why update?

Approximately 15% of roads and points of interest change between each map update release.

With an up-to-date map, you'll:

  • Find essential destinations like gas stations, parking lots and ATMs
  • Discover new points of interest, such as restaurants and hotels
  • Be ready with the latest roads
Drive updated
Purchase your map update
  1. DOWNLOAD the toolbox to your Windows PC*
  2. INSERT the SD card from your Subaru
  3. INSTALL the latest map update

For more detailed instructions,
read the Installation FAQ below.

Frequently Asked Questions

There are three basic steps to purchase, download and install your map. But first, you will need to download the Naviextras Toolbox that was designed to help you with your map update. Here’s how to get started.

Download the Naviextras Toolbox and log in

  1. Hit the "Continue" button on this web page
  2. You’ll be directed to a page where you can download the Naviextras Toolbox
  3. Follow the prompts to download the toolbox
  4. Once the download is complete, a toolbox icon will appear on your desktop
  5. Then select "Log in" or "Register" from top right menu on the "Downloads" page
  6. Choose your region: North America
  7. Launch the toolbox from your desktop

Insert the original SD card from your Subaru

  1. Find the navigation SD card in your Subaru dashboard
  2. Insert it in the SD card reader in a Windows PC (Macintosh computer systems do not support this update)
  3. Log in with the email address and password you used to register

Install the latest map update from the Naviextras Toolbox

  1. Locate the "Catalogue" section from the left column of the toolbox
  2. Select the map update for your vehicle
  3. Choose "Read more" to find out more about the map update for your vehicle
  4. Read the "Important Information" and verify your information in the compatibility tab. It is imperative to check the compatibility tab prior to purchase to ensure you are purchasing the correct update for your vehicle
  5. Choose "Add to cart" to begin purchase process
  6. Follow steps on confirmation screen to check out and install

The SD card reader should be located in the front of your PC. Please note that you must have an SDHC‑capable card reader to complete the update. Call 877‑628‑8374 for more assistance.

The SD card is located in your dashboard to the left of the navigation system screen.

A map update helps your navigation system keep up with a changing world. Consider the facts. Each year, thousands of new miles of highway are added across the U.S. At the same time, roads change, there are new addresses and subdivisions, and businesses and stores open and close. That makes a map update essential for traveling with confidence.

Your vehicle’s navigation system is designed to improve your route efficiency. Taking it may help save you valuable time and reduce fuel costs.* Driving more efficiently can also help minimize wear and tear on your vehicle. A map update can help your navigation system perform as efficiently as possible, which may also help you save time and money.

*HERE Navigation Benefits Study (2009), June 2013 Update.

A map update is not automatic. Simply follow the steps above to purchase the latest update.

To keep your navigation system performing at its best, it is important to update your map every time a new map is released. That’s because up to 15% of roads and points of interest change between each map update release. The chart below provides a point of interest count comparison by year that shows how much maps change between annual updates.

Points of interest, or POIs, are important destinations that you should know about as you travel. Some POIs are landmarks or interesting places to visit, such as state parks. Others are exciting destinations, including restaurants, shopping and golf courses. POIs also include essential services, such as ­ATMs, gas stations, parking lots and pharmacies. It is important to note that there are thousands of POIs added between each map update. In addition, many POIs close or change their locations, so it pays to have the latest map update information. (Refer to the chart below to see examples of how POIs change annually.)

Points of Interest Counts in Annual Map Updates

Categories 2011 2012 2013 2014
Restaurants 492,178 434,295 505,438 497,270
Department Stores 19,403 19,100 32,523 31,939
Gas Stations 104,956 99,546 118,954 114,747
Hotels 75,514 67,103 78,277 71,073
ATMs 129,538 122,621 137,851 144,130
Convenience Stores 41,877 42,122 58,206 58,521

† Counts listed represent approximate quantities of updates to HERE map data only and may not be available across all navigation systems.

*Map update process is only available through a Windows PC-compatible Toolbox program, which is not supported by Macintosh computer systems.
For order inquiries, call 877‑628‑8374. The Contact Center hours are as follows; Monday‑Friday: 8:00 am to 8:00 pm Eastern Time. Saturday: 10:00 am to 6:00 pm Eastern Time. Sunday: closed.
It is recommended to call during non-peak periods, which are from 1:00 pm to 8:00 pm Eastern Time.
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