Frequently Asked Questions
Why is a map update important?
A map update helps your Navigation System keep up with a changing world. Consider the facts. Each year, thousands of new highway miles are added across the U.S. At the same time, roads change, there are new addresses and subdivisions, and businesses and stores open and close. That makes a map update essential for traveling with confidence.
How does a map update save time and money?
Your vehicle’s Navigation System is designed to show you the optimal route to your destination. Taking it can save you valuable time and reduce fuel costs.† Driving more efficiently can also help minimize wear and tear on your vehicle. A map update can help your Navigation System perform as efficiently as possible, and that may help you save time and money.
Does my Navigation System update automatically?
A map update is not automatic. However, it is easy to buy an update. You can order your map update online or by calling 877-628-6274.
How often should I update my map?
To keep your Navigation System performing at its best, you should update your map every time a new one is released. That’s because 15% of roads and points of interest change between each map update release. The chart below provides a point of interest count comparison by year that shows how much maps change between annual updates.
How do I install my map update?
Once you receive your map update DVD, simply follow the easy instructions that are enclosed.
What are the points of interest on a map update?
Points of Interest, or POIs, are important destinations that you should know about as you travel. Some POIs are landmarks or interesting places to visit, such as state parks. Others are exciting destinations, including restaurants, shopping and golf courses. POIs also include essential services, such as ATMs, gas stations, parking lots and pharmacies. It is important to note that there are thousands of POIs added between map updates. In addition, many POIs close or change their locations, so it pays to have the latest map update information. (Refer to the chart below to see examples of how POIs change annually.)
Points of Interest Counts in Annual Map Updates††
Categories 2010 2011 2012 2013 Restaurants 432,024 453,751 437,264 442,784 Shopping Centers 3,644 3,921 4,106 4,976 Gas Stations 96,647 99,551 99,978 104,868 Hotels 65,452 68,833 67,965 67,560 ATMs 117,722 118,758 123,290 122,282 Coffee Shops 25,224 26,434 26,678 26,501
††These are approximate quantities and actual counts may vary by Navigation System.
Welcome to Your Official Map Update Center
Here’s important news. Your map update is available.
Order your Navigation System map update by December 27, 2013 and get free shipping.*
If you can’t find the answer to your question, please call us at 877-628-6274.
*Free ground shipping. Offer expires December 27, 2013.
Available for the following vehicles: E‑Series 2009‑2013, Edge 2009‑2010, Escape 2009‑2012, Escape Hybrid 2009‑2012, Expedition 2009‑2013, Explorer 2009‑2011, Explorer Sport Trac 2009‑2010, F‑150 2009‑2012, Super Duty® 2009‑2012, Flex 2009‑2012, Fusion 2010‑2012, Mustang 2010‑2013, Taurus 2010‑2012.
**MSRP is $199. Sales tax may apply.
†NAVTEQ Navigation Benefits Study (2009).
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